Every order, one place, fully under control.
See and manage the orders from all your channels in one list: status, payment, customer and history. Stock, messages and printing follow on their own.
- Every channel in one list
- A clear status flow
- Stock, messages and printing follow
What you get
From your store or typed by staff
Orders arrive from your WooCommerce store, or are added by hand.
Status, payment, returns and exchanges
Each has its own clear steps, with the full history kept.
The other services react
Stock is held, the customer is messaged and the kitchen or warehouse can print.
From a new order to a closed one
You see it, move it, and the rest follows.
Orders arrive in one list
Connect your WooCommerce store and every order shows up, or add one by hand. Each gets a number you and your customer can quote.
Move each order through its steps
From received to completed, with payment tracked on its own, and returns, exchanges and cancellations when they happen.
Let everything else follow
Stock is reserved from the right branch, your customer can be messaged with Engage, and the order can be printed with WinnyPlus Print.
Orders on one catalog, or on several
Your catalogs decide what an order is made of. Here is what each way gives you.
Orders on one unified catalog
Every order line points to the same single item, whichever channel it came from.
- One stock count shared by all channels, so nothing is oversold
- See which items sell most across every channel together
- No duplicate products when a store re-sends its list
- A line the store sent as plain text can be linked to its item later
Orders across several catalogs
Branches and channels can have their own catalogs while the items stay shared.
- Each order belongs to a branch, and stock is held from that branch
- A branch sees and fulfils the orders it is responsible for
- Prices can differ by channel or branch without duplicating items
- A central store can feed all branches from the same items
Whether you use one catalog or several, an order always points to the real item, so stock and reports stay true.
What order management gives you
Fewer missed orders, less chasing.
Every channel, one list
Search and filter orders by status, payment, branch or date, wherever they came from.
A history for every order
See who changed what and when, with notes for your team.
Payment apart from status
Pending, paid, partly paid, failed or refunded, tracked separately from the order’s progress.
Returns and exchanges
Request, approve and complete returns and exchanges, and stock is put back when goods return.
Customers and where they came from
Customers are registered from their orders, and you can see whether an order came from search, social media, email or ads.
Bring your past orders
Load your earlier orders as history, without moving any stock.
Orders questions
The short answers.
Get in Touch
Questions about Orders? Our team is here to help.
Hi! Ask us anything about your orders.
Email Us
Live Chat
Chat with our team directly on WhatsApp for instant answers.
Bring all your orders together
Connect your store, see every order in one place and let stock, messages and printing follow.
Pairs with the Catalog service
One catalog keeps every order line, price and stock count in step.
Explore Catalog